The most important step is to select the right power of the convector. It is always better to choose the higher output. The detailed description how to find the suitable convector is on front page of web. After putting the goods into a basket you can modify its quantity or you can add another product. Then the choice of transportation is followed. It is divided according to the countries. We are able to provide for very low postage into the neighbouring countries. We send to the European mainland only (no islands). The goods can be paid through PayPal or by bank transfer (no fees fo SEPA countires) and by cash on delivery (Poland, Hungary, Rumania, Austria, Germany).
On the basis of your order goods will be sent at the same day or the folowing workday
In the case you have chosen to effect payment by the transfer from the account the goods will be sent immediately after the sum of money has been credited to our account.
Goods are delivered by the company DHL (in the most countries). Immediately after expedition of goods we will send you the number of the parcel in email and you can track the purchase on the way to you. A standard limit of the time for delivery of the parcel is 1 – 4 weekdays. (Hungary - 24 hours, Germany 48 hours, Poland 1-2days, Romania 3 days)
If you are the VAT payer and you are in the EU we can send you goods without VAT. On the order write your VAT number (validity of VAT number, please, check here). When ordering, choose the payment by the bank transfer and consequently we will make out proposal invoice. After paying it the goods will be immediately sent. You send money onto our account in Euros and so you pay the minimal fees for money transfer abroad.
Guarantee of goods is 24 months. Potential guarantee corrections are solved by return exchanging for a new product.